Return Policy

Returns & 30-Day Satisfaction Guarantee

We want you to feel comfortable ordering from KitchEnova. If your purchase isn't right for you, please contact us within 30 days of delivery so we can help with the return process.

How to request a return

  1. Contact us at support@kitchenovastore.com with your order number.
  2. Tell us what you would like to return and why.
  3. We'll provide the next steps based on your order and the condition of the item.

Refunds

Once an approved return is received and reviewed, refunds are processed within 3–5 business days. Your bank or card issuer may take additional time to post the refund.

For damaged, defective, or incorrect items, contact us as soon as possible with your order details so we can help resolve the issue.